Privacy Policy

Who we are

Wake Forest EV Charger Pros (evchargerinstallationwakeforestnc.com) operates a referral call line for EV charger installation in Wake Forest, NC and nearby areas. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• When you call: your phone number, the date and time of the call, the number you dialed, and what you tell us on the call (for example your address, vehicle, and the work you need).
• When you email: your email address and the contents of your message.
• When you visit the site: standard server logs such as IP address, browser type, pages viewed, and referring page. This site does not use advertising cookies or third-party analytics scripts by default.

Call tracking and recording

The phone number on this site is a call-tracking number. Calls are routed through a call-tracking service and may be recorded and transcribed for quality, training, routing, and billing between us and participating contractors. If you do not want to be recorded, tell us at the start of the call or contact us by email instead.

How we use your information

• To connect you with an independent electrical contractor who serves your area.
• To share the details you gave us with that contractor so they can quote your job.
• To bill participating contractors for referred calls.
• To improve the call line and this website.
• To comply with the law and protect our rights.

Who we share it with

We share your call details with the contractor we match you with, and with the call-tracking and hosting providers that run the service. We do not sell your personal information, and we do not add you to third-party marketing lists. Contractors are independent businesses with their own privacy practices.

Data retention

Call records and recordings are kept only as long as needed for billing, quality review, and legal requirements, then deleted. You can ask us to delete your information at any time (see below).

Your choices and rights

You can ask what information we hold about you, ask us to correct or delete it, or opt out of future contact. Email hello@evchargerinstallationwakeforestnc.com with your request. We will respond as required by applicable law.

Children

This service is for adults arranging electrical work. We do not knowingly collect information from children under 13.

Changes

We may update this policy. The date at the top shows the latest version. Continued use of the site or call line after a change means you accept the updated policy.

Contact

Questions about privacy: hello@evchargerinstallationwakeforestnc.com. See also our terms of use.